We've partnered with EQL for our online raffles. We use it to manage the launches of unique and limited-quantity products. EQL prevents our sites from crashing, slows down bots, and delivers a launch that is fair.

We believe that everyone should have a fair chance of getting their hands on the products they love, that’s why we’ve built fairness in.

Entering a draw is simple!

1. Go to the EQL powered raffle form.

2. Create an EQL account.

3. Provide shipping and payment details.

4. Verify your entry.

5. Submit.

Your entry is now registered in the raffle.

No, you are not charged for entering the raffle. We require your card details when you enter the raffle so that we can immediately process your order should you win the raffle for a smooth and quick transaction. Shipping is included in the total purchase price. You are only charged if you are successfully selected at the close of the raffle.

This is called 3D secure, it confirms with your bank that you are the real card holder. This process ensures that the card is not stolen, or fraudulent activity hasn’t occurred on it previously. Your card will not be charged unless you are the winner of the raffle.

Yes, but only if the raffle has not closed. Head back to the launch page and you should see a red button that says 'Cancel my Entry'. Click that and you’re now out of the draw. You will not be charged should you decide to withdraw from the raffle.

If you do win the raffle and decide to withdraw, that is not possible. Verified entries are binding. Once an entry is confirmed, it means that you agree to purchase the product should you win (as per the terms and conditions). Once a win is allocated to a successful raffle entrant the product is no longer available for other customers to buy.

We raffle products with huge demand. We’re talking thousands of people trying to score a very limited supply of product. If supply met demand, the product wouldn’t be so popular.

Win or lose, you will be alerted via sms and email after the raffle has closed on the outcome. If you've won the raffle, you will also be receiving an additional email with your invoice for the item.

Congrats on winning!

You should receive a sms and email to inform you that you have won the raffle. Your item will be processed as an online order, which means that we will be shipping it to you. You'll receive an email with the invoice and once we have shipped out your item, you'll receive another one with your tracking number.

Congrats on winning the raffle! Unfortunately, no returns or exchanges are allowed for items won in our raffle as they are considered high heat products.